The mere thought of putting your employees BEFORE your customers is almost considered blasphemous for most entrepreneurs. However, to become a truly authentic business, generating a ‘People-First Culture’ can be instrumental in its success.
Welcome to The Psychology of Entrepreneurship, a candid and revealing series that follows Ronsley Vaz and his guests, as they strive to unravel the inner workings of the entrepreneurial mind and explain why even the most successful among us experience Imposter Syndrome.
If you are someone who is holding back, feeling unworthy of your success or questioning your competency as a professional, this podcast is for you.
Michel Falcon is a critically acclaimed hospitality entrepreneur with over 150 team members under his wing and an ever-growing restaurant portfolio. In just two years, Michel has hit $15,000,000 in profitable revenue, but that isn’t something that genuinely interests him – it’s all about the employees, customer experience and work culture.
Michel is an international keynote speaker that has travelled throughout North America, Israel, Saudi Arabia, Australia, Spain, Nigeria and Belgium. His sterling reputation as a culture-building leader has meant he has partnered up with some of the world’s top tier brands, including Alfa Romeo, McDonalds Canada, Electronic Arts, Volkswagen and Toyota.
He creates a customer experience and employee engagement strategies in a bid to generate a highly functioning People-First Culture.
In October 2018, Michel released his book, “People-First Culture: Build a Lasting Business by Shifting Your Focus From Profits to People,” which instantly became a five-star-rated bestseller.
In this volume, Michel and Ronsley explore the important dynamics of a healthy work culture and the qualities that business owners should be looking for when onboarding a new team member. They also discuss why solopreneurs get lonely, and how teams bring great connections.
Also featured within this volume:
- The three topics that helped Michel build his $15 million business
- Why business owners need to move away from product-focused ideals
- How Michel hires the perfect team member – the step by step
- Why Michel loves to fail
- The value behind long-term thinkers
- The ROI of employee engagement
- The interview question Michel values the most
- How leadership looks different to different people; The Obama & Trump comparison
The main objective of this audio project is to bring together entrepreneurs who share similar values, for creators to find a place to have these kinds of conversations and not be judged and for artists who are looking to commercialize their art.
For access to full-length interviews and access to that place go to mustamplify.com/poe and click the button.If you’d like to provide listener feedback or suggestions for podcast volumes or guests feel free to leave these suggestions at mustamplify.com/poe
Author: Ronsley Vaz
Ronsley is the founder & chief day dreamer at AMPLIFY. He is an author, speaker & serial entrepreneur.
He has a Masters’ degree in Software Engineering and an MBA in Psychology and Leadership. He is known as the creator of We Are Podcast – the first Podcasting Conference in the Southern Hemisphere, and the host of The Bond Appetit Podcast and Should I Start a Podcast. He has an audience of over 3 million in 133 countries.